Policies are as follows…

Cancellations

Your appointment, as well as accommodating guests waiting to receive services is important to us! Therefore we require a minimum of 24 hours for cancellations and ask our guests to arrive on time for their appointments to ensure full service. Unfortunately, we may have to reschedule if you are late.

A guest with a history of excessive tardies, last minute cancellations and/or no shows will be charged 50% of the anticipated services. Your cooperation and understanding is appreciated.

Electronic Devices

We are dedicated to providing a relaxing environment for our guests. Please turn cell phones on vibrate/silent and please use headphones if listening to an electronic device.

Children

We welcome well-behaved children receiving services. For the safety of the child and a courtesy to our guests, children not receiving services must be supervised by an adult who is also not receiving services.

Payment

Accepted forms of payment include cash, credit card and GLS gift cards. Please note cash gratuities are paid out daily, credit card gratuities are paid out weekly and gratuity may not be paid with GLS gift cards. Thank you for your generosity!

Return Policy

Returns within 30 days. All Eminence & Youngblood sales FINAL.